Delivery & Shipping

Delivery & Shipping 

All orders are processed Monday - Friday. Order by 3:30PM (GMT) for your order to be processed the same day, if you order after 3:30PM your order will be processed the following working day. 

Please note all orders require a signature upon delivery or safe place notification depending on the courier service you choose.  

*It is the customers responsibility to have your order delivered to a secure location/address. If this apartments/flats/ office/ work address it is your responsibility to ensure your building is secure with trusted neighbours. We will not take liability if you claim your delivery address is not secure / shared & recommend choosing an alternative delivery address if this is the case. 

If you place an order for next day delivery on Thursday after 3:30pm or Friday this will be delivered on Monday unless Saturday delivery is selected. *Couriers do not deliver on UK Bank Holiday’s*

UK ORDERS - Royal Mail & DPD

  • Next Day Delivery: £5.00 (DPD - Next working day order by 3:30pm Mon-Thurs)
  • Standard Delivery: £3.99 (2-3 working days)
  • Saturday delivery by 1pm: £9.50 (DPD - Order by 3:30pm Friday) 


Orders for delivery outside the UK are sent via DHL. Please note duty & taxes are not included in the price and you may be asked by DHL to pay a small fee. Please note due to BREXIT international shipping to Europe has increased by DHL, we continue to monitor the charges to give customers the best price. 

  • Express Europe Delivery: £25.00 (DHL 1-2 days) 
  • USA Express Delivery: £22.50 (DHL 1-2 days) 
  • Rest Of The World Express Delivery: £34.00 (DHL 2-3 days)

If your order has not been delivered within 48 hours after the delivery time stated on your fulfilment email please email customer service so we can check your tracking and help you investigate your delivery. We are unable to open delivery requests 14 days after your item was meant to be delivered as the courier will not investigate this for us, we recommend getting in touch as soon as possible if there is an issue with your delivery.